Frequently Asked Questions

Product Naturalness

Pimpant and the Planet

Laundry Detergent

Shower Gel

Mint Toothpaste

Kids Toothpaste

My Order

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Dispensing Bottle

Refills

How do I use my refill?

Received your first powder refill? Getting your product ready is simple, just follow these steps:

  1. Add lukewarm water to your bottle up to the white marker
  2. Pour in your powder refill
  3. Close the cap tightly and shake well
  4. Wait the indicated time and your product is ready to use! 🤩

Why choose your products over supermarket ones?

We created Pimpant to help families change their everyday habits in a fun and enjoyable way. To do that, we've combined the best of both worlds:

  • The practicality, effectiveness and sensory pleasure of supermarket products.
  • The naturalness and environmental care of solid products.

Pimpant powder refills are:

🌿 99% naturally derived ingredients

📜 A simplified, no-nonsense ingredient list

✅ COSMOS Natural certified formulas

⚡️ 100% powder production, less energy-intensive

💧 No pointless water transport

🚚 Light and easy-to-ship refills

🧴 Safe glass bottles

What ingredients are in your formulas?

You can find all the ingredients on each product page, under the Ingredients tab.

Our hygiene products are COSMOS Natural certified by Ecocert and contain 99% naturally derived ingredients. COSMOS is an independent association that promotes ecological and sustainable cosmetics, helping to harmonise natural and organic cosmetic standards across Europe.

The COSMOS Natural certification guarantees that the formula contains at least 95% naturally derived ingredients and that we commit to:

🌱 Using techniques appropriate to natural and organic cosmetics

🌎 Respecting people, nature, and animals

💬 Responsible and transparent communication

All our home care products are certified as "eco-detergents" by Ecocert Greenlife.

Where are your products made?

Our powder refills are made in France, at our own factory in Dives-sur-Mer.

We control the entire manufacturing process from start to finish: from raw materials through to logistics.

At Pimpant, we decided to reinvent everything. Like a Michelin-starred restaurant, we've created a "star factory": a welcoming, efficient, environmentally responsible workplace that also cares for the people working in it. A factory where French excellence is expressed to the full.

With this factory, we want to show that French industry has a bright future. An industry:

  • Capable of supporting a more responsible economy.
  • Capable of paying its team well while reinventing how people work.

Our "star factory" has a modest footprint of 1,500 m².

A conscious choice that embodies the principle of doing more with less.

In terms of output, it can compete with factories seven or eight times its size, while being energy self-sufficient and using almost no water.

What are the bottles made of?

Our bottles are coated with a material that reinforces them and contains any fragments in the event of breakage. If the bottle does break, the pieces will be held within the coating and your hands will be protected.

Can I mix several refills in the same bottle?

No, mixing several refills is not recommended. Each shower gel formula is unique and is not designed to be combined with others.

What are the refills made of?

The refill material is 100% recyclable. It is made of 83% paper from FSC® certified forest sources and 17% PE, which is needed to seal the ends of the stick.

How long do the refills keep?

Unopened, a refill keeps for 3 years. Once the refill has been dissolved in tap water, your product will keep for 3 months.

Are the products tested on animals?

Our products are not tested on animals, as required by EU legislation which prohibits it.

All our products, except the stain remover, are vegan, meaning they contain no ingredients of animal origin. You can check this in the INCI ingredient list: they contain only natural plant-based ingredients and synthetic preservatives.

Our first priority is achieving COSMOS certification.

Can I top up my bottle if there's still product in it?

No, the bottle must be empty and clean before preparing your new product. To clean it, we recommend rinsing it with hot water (no products) and using a bottle brush.

Product Naturalness

Pimpant and the Planet

Laundry Detergent

Shower Gel

Mint Toothpaste

Kids Toothpaste

My Order

My Account

Dispensing Bottle